Hello,
I encountered a bug. Whenever I try to edit a ranking in Tournament Management (Rankings), StatsGenie logs me off and gives me the following message:
"You need to have played in this tournament ([tournament name]) or be an administrator to be able to look at the stats."
I both played alle the tournaments and are the administrator.
I can edit the rankings of imported tournaments from v2, though.
Kind regards,
Tukingz_KK
Bug editing rankings
- StatsGenie
- Site Admin
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Re: Bug editing rankings
Hi,
please kindly send us the tournaments you are seeing this behavior for to edit at SupportSGv3@StatsGenie.com with ' [#DSI-06889] ' in the subject line as I am unable to reproduce this error.
This might be caused by a datetime offset problem we are working on, if the tournament was input in the last 6 hours, the server interprets this date as being a future date as we are in montreal (UTC-5) vs you with UTC+1 if this is the case, 6 hours after entering your tournament, you should be able to edit it.
Sorry for the inconvenience.
Thanks for your input!
please kindly send us the tournaments you are seeing this behavior for to edit at SupportSGv3@StatsGenie.com with ' [#DSI-06889] ' in the subject line as I am unable to reproduce this error.
This might be caused by a datetime offset problem we are working on, if the tournament was input in the last 6 hours, the server interprets this date as being a future date as we are in montreal (UTC-5) vs you with UTC+1 if this is the case, 6 hours after entering your tournament, you should be able to edit it.
Sorry for the inconvenience.
Thanks for your input!
-
- Hockey Sticks
- Posts: 29
- Joined: Sun Sep 25, 2011 8:28 am
Re: Bug editing rankings
Seems to work now. I cannot reproduce the error anymore.