Bug editing rankings

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Tukingz_KK
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Bug editing rankings

Post by Tukingz_KK »

Hello,

I encountered a bug. Whenever I try to edit a ranking in Tournament Management (Rankings), StatsGenie logs me off and gives me the following message:
"You need to have played in this tournament ([tournament name]) or be an administrator to be able to look at the stats."

I both played alle the tournaments and are the administrator.

I can edit the rankings of imported tournaments from v2, though.

Kind regards,


Tukingz_KK

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Re: Bug editing rankings

Post by StatsGenie »

Hi,

please kindly send us the tournaments you are seeing this behavior for to edit at SupportSGv3@StatsGenie.com with ' [#DSI-06889] ' in the subject line as I am unable to reproduce this error.

This might be caused by a datetime offset problem we are working on, if the tournament was input in the last 6 hours, the server interprets this date as being a future date as we are in montreal (UTC-5) vs you with UTC+1 if this is the case, 6 hours after entering your tournament, you should be able to edit it.

Sorry for the inconvenience.

Thanks for your input!

Tukingz_KK
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Re: Bug editing rankings

Post by Tukingz_KK »

Seems to work now. I cannot reproduce the error anymore.

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