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Award Graphics Not Loading
Posted: Fri Dec 23, 2022 2:58 pm
by Supersonics
All of the graphics for my awards are not loading. I have created hundreds of awards, and they have been an amazing feature, but just the other day I went to Award a Trophy to someone, and I noticed all of my awards are gone.
League: Seattle Invitational
Hopefully you can fix this as I love this feature and I can't even estimate how many hours I have put into this.
Thanks,
Supersonics
Re: Award Graphics Not Loading
Posted: Wed Dec 28, 2022 11:25 am
by StatsGenie
Hi,
Sorry about the delays... XMas and all that stuff
This was caused by our release pipeline for new version deployed on 2022-12-21 that accidentally removed the picture folder and changed securities on some folders, causing some unwanted behaviors! We have fixed our release pipeline.
Also, a full restore of all pictures has been applied, you should have all your images back as they were at 2022-12-21 00:00 Standard Eastern Time (UTC - 5) + new ones added since intact.
Let us know if you need more help!
Happy Holidays
Re: Award Graphics Not Loading
Posted: Wed Dec 28, 2022 3:24 pm
by Supersonics
My awards are back, THANK YOU!!!
Re: Award Graphics Not Loading
Posted: Tue Feb 14, 2023 7:18 pm
by Supersonics
It looks like this issue popped up again. I created a new season for my league, and I'm trying to create some trophies, but the images are not saving.
Thanks, Supersonics
Re: Award Graphics Not Loading
Posted: Tue Feb 21, 2023 5:59 pm
by Supersonics
Please look into this and help, thanks
Re: Award Graphics Not Loading
Posted: Sat Mar 18, 2023 1:17 pm
by StatsGenie
Hi,
The new awards with images feature is back!
Let us know if you need more help.