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Import of TD tournaments have 1 hr timestamp difference

Posted: Sun Oct 14, 2018 1:38 pm
by CruiseLite
I am seeing a timestamp difference of 1 hr for my imported Tournament Director tournaments and cannot see where I might configure a timezone offset in SG.
I have searched the forums but could only find a reference to changing the forum settings and that is all correct for me.

Please instruct me on how to set/edit my preferred timezone so the imported tournaments have correct times.

Thanks!
Cruiselite

Re: Import of TD tournaments have 1 hr timestamp difference

Posted: Sun Oct 14, 2018 9:01 pm
by StatsGenie
Hi CruiseLite,

There is no setting to set your local time zone as the system will store date/times in UTC with offset and display them back with your PC's local timezone settings.

I will contact you privately to get more information and investigate this further.

Thanks

Re: Import of TD tournaments have 1 hr timestamp difference

Posted: Tue Oct 16, 2018 11:51 am
by StatsGenie
We have reproduced the error and pinpointed the problem.

We are in discussion with Corey of The Tournament Director to apply a fix as soon as possible.

We will let you know when the fix is available.

In the meantime, as a workaround, you could use the "Export to XML" in TD and "Import" from StatsGenie Website (Old way), this method works as expected with no timestamp difference.

Regards.

Re: Import of TD tournaments have 1 hr timestamp difference

Posted: Wed Oct 24, 2018 2:07 pm
by StatsGenie
Fix has been deployed in StatsGenie v3.08.1506 deployed today.

Let us know if you still have problems.