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Problem with start/end time of event since DST was enabled

Posted: Wed Mar 15, 2017 1:31 pm
by Rassal
Hi,

I created an event a few weeks ago, set for April 1st 2017, which will start at 20h (8pm) and emails were sent with that information.

Now, if i go to the event, and check the time of the event, it now says 21h (9pm) so i must assume there is a problem with the DST change?

People are asking about this, when they accept the event, they tell me they received an email stating it was a 20h (8pm) and when they accept and consult the event, they are seeing it's at 21h (9pm) and ask me about the starting time.

What could be wrong?

Re: Problem with start/end time of event since DST was enabl

Posted: Wed Mar 15, 2017 2:29 pm
by StatsGenie
Hi Rassal,

thanks for pointing this out to us.

Your initial tournament time was saved in UTC -5 and following auto-updates, was re-updated to UTC -4.

This occurs if you have automated confirmation events that cross over a DST change.

We have updated your tournament time and will look into this issue to prevent further issues.