StatsGenie's HSOP

Hello,
My current event is still registering. I have 8 people invited and 7 have accepted but the website says only 4 are confirmed. The others say "Accepted - Queued" under status. These are all regular players and not Spare or Guests. I attached a screen shot to help describe the issue.
Thanks!
AJC

Hi there,

Sorry for the long wait... It seems we had a problem with our system which did not sent us automatically your problem.

Is this still an issue? Were you able to overcome it?

We hope to help you if you still need to.