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Players cant see results of tournaments

Posted: Tue Feb 10, 2015 8:02 pm
by SPTcommish
i have a number of people let me know that that can't see the results of a tournament whether they played in it or not.what can be done?thanks

Re: Players cant see results of tournaments

Posted: Tue Feb 10, 2015 9:16 pm
by theledge
I am having the same problem in my league.

Busted Nuts Poker League

Re: Players cant see results of tournaments

Posted: Wed Feb 11, 2015 12:03 am
by StatsGenie
Hi guys,

I guess you are talking about unregistered players trying to see your public league data?

If so, we are currently in Q.A. phase of a fix for this, we added a new "Statistics" tab for unregistered players so they can search and display stats without having to register.

We also added a direct link that admins will be able to send to their players to have direct access to the stats (registered or not). We will try to get this out as rapidly as possible.

If you are talking about authenticated users, please give more information.

Re: Players cant see results of tournaments

Posted: Sun Feb 15, 2015 8:11 am
by SPTcommish
I also have registered players with my league that can't see a tournament if they didn't make that one but have made previous ones.what do I do?

Re: Players cant see results of tournaments

Posted: Sun Feb 15, 2015 10:30 am
by StatsGenie
Hi,

yes this will be addressed with next release also. FYI, the next release should be out this week.

Re: Players cant see results of tournaments

Posted: Sun Feb 15, 2015 11:37 am
by SPTcommish
Is the site not working right now? I go to home tabs and it shows nothing now.

Re: Players cant see results of tournaments

Posted: Sun Feb 15, 2015 11:38 am
by StatsGenie
Yes, works for me.

Re: Players cant see results of tournaments

Posted: Sun Feb 15, 2015 11:47 am
by SPTcommish
I don't even seem my league anymore.

Re: Players cant see results of tournaments

Posted: Sun Feb 15, 2015 11:59 am
by StatsGenie
Hi,

for some reason, you set all your players to "Inactive", including yourself.

You need to:
- Goto 'Manage Leagues'
- Select your league and "All Seasons" tab
- Click on 'Player Management by League & Season'
- Click on the 'Inactive Players' tab
- Select the players you wish to set to active and click on the 'Is Active' checkbox
- Save your changes.

Please also note that inactive players will be able to see public league data in next release.

Re: Players cant see results of tournaments

Posted: Sun Feb 15, 2015 10:16 pm
by SPTcommish
ok I did that, now they can only see season 10, anything else I can do?

Re: Players cant see results of tournaments

Posted: Wed Feb 18, 2015 7:49 pm
by StatsGenie
V3 b14.00 implemented today adresses this point

- Unauthenticated players can now see public league stats
- League admins can send direct league / season link to players to have access (even if your league is private).
- Fixed issue that rendered tournament viewing impossible if you had not played in the tournament