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No SG V2 Organisations Showing When Trying To Import
Posted: Fri Jan 23, 2015 5:15 pm
by pkdabear
Trying to import my Poker stats from V2 into V3 however when I click on the select drop down is see the "loading" box for a second or 2 but then no levels show up to select.
Am I missing something simple here?
Any help appreciated.
Re: No SG V2 Organisations Showing When Trying To Import
Posted: Fri Jan 23, 2015 5:32 pm
by StatsGenie
Hi,
We have a known issue since last release that causes this behavior for particular v2 league formats for v2 to v3 imports.
We are working on a fix that should be deployed rapidly early next week.
Sorry for the inconvenience.
Re: No SG V2 Organisations Showing When Trying To Import
Posted: Mon Jan 26, 2015 10:04 am
by JGuay
A fix was deployed just now. You should be able to see your league and your seasons in their respectful dropdown lists.
Have a nice day!
Re: No SG V2 Organisations Showing When Trying To Import
Posted: Tue Jan 27, 2015 9:43 am
by SPTcommish
Im still having an issue on how to import my previous seasons, nothing coming up in the drop down menu.any help?
Re: No SG V2 Organisations Showing When Trying To Import
Posted: Thu Jan 29, 2015 1:41 pm
by JGuay
We took a look at your SGv2 account and it seems that you neither have created an organisation, league or season and that your are not administrator of any organisation, league or season.
In order to be able to import data from SGv2, you must be the creator of a league or an administrator. We suggest that you communicate with your league administrator in order to have access to your leagues in SGv3.
In a future release, we will add a validation to advertise the customers if they are unable to import from SGv2 and the reason why.
Re: No SG V2 Organisations Showing When Trying To Import
Posted: Sun Feb 01, 2015 9:50 am
by SPTcommish
ok so my friend will add me as an administrator in v2? how do you do that in v2 .then I can import seasons.
thanks