Merge Player Accounts

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khabbi
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Merge Player Accounts

Post by khabbi »

Hi,

I had a problem getting emails through to one of my players: Cory *** (with the hotmail address).

He gave me his work email address, so I created a new profile using that email address.

Can you merge the old Cory *** (hotmail) into the new Cory *** (***@***.ca) for me? I can't seem to merge that direction on my own.

Thanks,
Chris Crosbie

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Re: Merge Player Accounts

Post by StatsGenie »

Hi,

the reason you cannot merge this way is because you cannot merge an activated account into a non activated (virtual) account.

We Have merged the virtual account into his old account, but changed his account email to the new one as per your request.

Let us know if you need more help

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