Hi Ray,
we have responded via private email.
Search found 203 matches
- Sat Mar 31, 2018 4:41 pm
- Forum: Help and support!
- Topic: Issues with Import
- Replies: 1
- Views: 6696
- Sun Mar 04, 2018 10:15 am
- Forum: Help and support!
- Topic: Email Template Variables?
- Replies: 1
- Views: 7156
Re: Email Template Variables?
Hi Dullgeek,
Unfortunately, there is no way to create or modify existing Email Variables for customizing the emails.
At this time, you would need to add your information before the footer on every template you wish to include it in.
This has been added to our StatsGenie v3 backlog.
Regards
Unfortunately, there is no way to create or modify existing Email Variables for customizing the emails.
At this time, you would need to add your information before the footer on every template you wish to include it in.
This has been added to our StatsGenie v3 backlog.
Regards
- Wed Aug 16, 2017 8:35 am
- Forum: Help and support!
- Topic: QUICK QUESTION
- Replies: 1
- Views: 7727
- Wed Mar 15, 2017 2:29 pm
- Forum: Help and support!
- Topic: Problem with start/end time of event since DST was enabled
- Replies: 1
- Views: 7332
Re: Problem with start/end time of event since DST was enabl
Hi Rassal, thanks for pointing this out to us. Your initial tournament time was saved in UTC -5 and following auto-updates, was re-updated to UTC -4. This occurs if you have automated confirmation events that cross over a DST change. We have updated your tournament time and will look into this issue...
- Tue Mar 07, 2017 3:25 pm
- Forum: Help and support!
- Topic: Wrong players
- Replies: 1
- Views: 7297
Re: Wrong players
Looking into this, contacted you in private.
Thanks
Thanks
- Mon Feb 06, 2017 4:38 pm
- Forum: Help and support!
- Topic: Award bug
- Replies: 1
- Views: 7047
Re: Award bug
Hi Skleven, The award system was based on unique season awards. We will look into this to make an award assignable to the same player more than once. In the meantime, if you wish to make "First Place", "Second Place" etc... awards, you will need to create one distinct award per t...
- Mon Feb 06, 2017 4:34 pm
- Forum: Help and support!
- Topic: Is there a message board for the site?
- Replies: 1
- Views: 13525
Re: Is there a message board for the site?
Hi Jim,
The message board under any League and/or season is private to that league and or season members:
The message board under any League and/or season is private to that league and or season members:
- Mon Jun 08, 2015 2:56 pm
- Forum: Help and support!
- Topic: Used to be so simple
- Replies: 4
- Views: 12188
Re: Used to be so simple
Hi,
the links for tournaments has been fixed in version 3.02.01 just released. You should now be able to navigate to your tournament page and see the desired information
Let us know if you need more help.
the links for tournaments has been fixed in version 3.02.01 just released. You should now be able to navigate to your tournament page and see the desired information
Let us know if you need more help.
- Mon Jun 08, 2015 1:23 pm
- Forum: Help and support!
- Topic: Used to be so simple
- Replies: 4
- Views: 12188
Re: Used to be so simple
As for the excel export, the export will use the exact colums of your currently displayed rankings.
So if you need more columns, you will need to modify your custom rankings to fit your desired export settings.
So if you need more columns, you will need to modify your custom rankings to fit your desired export settings.
- Mon Jun 08, 2015 1:15 pm
- Forum: Help and support!
- Topic: Used to be so simple
- Replies: 4
- Views: 12188
Re: Used to be so simple
:shock: I was going to tell you the same functionality exists in v3, when you click on a tournament, the tournament page shows with all data, but decided to test it out first!! To my surprise, this effectively shows the individual stats page. This is a recent bug and will be corrected rapidly!! As f...
- Tue May 26, 2015 11:05 am
- Forum: Help and support!
- Topic: Removing an event
- Replies: 7
- Views: 27221
Re: Removing an event
Hi,
the delete button for an event is disabled if you have already sent out the invitations, in that case, you can only cancel the event.
If you have not sent out the invitations yet, you can delete the event in the event edit page.
the delete button for an event is disabled if you have already sent out the invitations, in that case, you can only cancel the event.
If you have not sent out the invitations yet, you can delete the event in the event edit page.
- Thu May 21, 2015 1:40 pm
- Forum: FAQ
- Topic: Missing tournament ranking columns?
- Replies: 0
- Views: 90464
Missing tournament ranking columns?
in v3, you can now specify wich ranking columns to display to your users, this setting is available at season level:
- Tue May 12, 2015 8:06 am
- Forum: Help and support!
- Topic: V3 league import error, import aborted
- Replies: 3
- Views: 10659
Re: V3 league import error, import aborted
Hi,
normally, these problems should've been fixed
We will try your import and let you know.
normally, these problems should've been fixed
We will try your import and let you know.
- Thu May 07, 2015 3:21 pm
- Forum: Help and support!
- Topic: Event Reminder Email
- Replies: 3
- Views: 11513
Re: Event Reminder Email
Hi the manual reminders are back in action since v3.01 implemented this week.
- Thu May 07, 2015 3:15 pm
- Forum: Help and support!
- Topic: Different Rankings Per Season?
- Replies: 8
- Views: 19855
Re: Different Rankings Per Season?
Hi, the possibility to manage Rankings by Season is now available since v3.01: