Search found 203 matches
- Sat May 02, 2015 7:07 pm
- Forum: Help and support!
- Topic: secondary ranking
- Replies: 4
- Views: 12221
Re: secondary ranking
Hi, once you have created the groupings, you need to assign your tournaments to the desired groupings. Either by editing a currently entered tournament or on the import tournament page, you have a "Grouping(s)" drop down. 2015-05-02 20-03-59.png Tournaments can be assigned to any number of...
- Sat May 02, 2015 10:13 am
- Forum: Help and support!
- Topic: Bug with queued seats
- Replies: 3
- Views: 10487
Re: Bug with queued seats
Hi,
I fixed the data, we will check on monday what could have caused the issue.
Sorry for the inconvenience.
I fixed the data, we will check on monday what could have caused the issue.
Sorry for the inconvenience.
- Tue Mar 17, 2015 3:59 pm
- Forum: Help and support!
- Topic: Problems with invitations again
- Replies: 2
- Views: 8454
Re: Problems with invitations again
Hi, your event data has been fixed. You should now be able to edit your player responses as well. We will investigate the cause in more details but the majority of your players where marked as "N/A" as if they were not invited yet (just added with no "Start Invitation"). Pretty s...
- Sun Mar 15, 2015 11:04 am
- Forum: Help and support!
- Topic: merging players
- Replies: 3
- Views: 10032
Re: merging players
Hi, First off, to modify your player points, you need to edit the tournament. To do so, follow these steps with an admin user logged in: - Click on Manage Leagues - Select League AND Season of the tournament you wish to edit - In the tournament management drop down list below, select the tournament ...
- Tue Feb 24, 2015 12:02 pm
- Forum: Help and support!
- Topic: Getting kicked out each time I start the Invitation Process
- Replies: 7
- Views: 12534
Re: Getting kicked out each time I start the Invitation Proc
Hi, we were able to reproduce and fix your problem. All should be working fine now. The issue was caused by some of your players having an old culture setting set to 'da'. This was valid in v2, but no longer in v3 (at least for now). We have corrected all players not being 'en' or 'fr' and set the d...
- Mon Feb 23, 2015 7:01 pm
- Forum: Help and support!
- Topic: Event Reminder Email
- Replies: 3
- Views: 11227
Re: Event Reminder Email
Hi, The manual reminders have not been ported to v3... yet. We have added this to our todo list. Thank you for pointing it out. In the meantime, you can use "Event Emails" selecting only unanswered players to send a manual reminder email... It is not optimal, but should help while we bring...
- Mon Feb 23, 2015 6:56 pm
- Forum: Help and support!
- Topic: Getting kicked out each time I start the Invitation Process
- Replies: 7
- Views: 12534
Re: Getting kicked out each time I start the Invitation Proc
Hi,
thank you for taking the time to point this out to us. I can certainly understand your frustration!
We will address this in high priority and keep you posted.
thank you for taking the time to point this out to us. I can certainly understand your frustration!
We will address this in high priority and keep you posted.
- Mon Feb 23, 2015 6:53 pm
- Forum: Help and support!
- Topic: Different Rankings Per Season?
- Replies: 8
- Views: 19255
Re: Different Rankings Per Season?
Hi,
thank you for the comment, we have added this to our todo list to make dynamic rankings available by season (as in v2).
As you said, in the meantime you can always use the new "grouping" option. We will make it easier to manage over time also
thank you for the comment, we have added this to our todo list to make dynamic rankings available by season (as in v2).
As you said, in the meantime you can always use the new "grouping" option. We will make it easier to manage over time also
- Wed Feb 18, 2015 7:54 pm
- Forum: Comments / Suggestions for StatsGenie v3
- Topic: creating events
- Replies: 1
- Views: 35484
- Wed Feb 18, 2015 7:53 pm
- Forum: Help and support!
- Topic: Rate Tournament Email
- Replies: 2
- Views: 8088
Re: Rate Tournament Email
V3 b14.00 implemented today adresses this point League admins can now disable the Tournament rating and stats email sent out to players of a tournament after tournament insert: - Manage League - Edit League or Season - 'Default Settings' tab - 'Tournaments' section - Uncheck the 'Send email rating ...
- Wed Feb 18, 2015 7:49 pm
- Forum: Help and support!
- Topic: Players cant see results of tournaments
- Replies: 10
- Views: 17564
Re: Players cant see results of tournaments
V3 b14.00 implemented today adresses this point - Unauthenticated players can now see public league stats - League admins can send direct league / season link to players to have access (even if your league is private). - Fixed issue that rendered tournament viewing impossible if you had not played ...
- Wed Feb 18, 2015 7:47 pm
- Forum: Help and support!
- Topic: Bug in event invitation e-mail
- Replies: 2
- Views: 8107
- Wed Feb 18, 2015 7:45 pm
- Forum: Help and support!
- Topic: ranking mannagement
- Replies: 4
- Views: 10045
Re: ranking mannagement
V3 b14.00 implemented today adresses this point
Hi, in rankings management, we have added the TOP X finishes available for your dynamic rankings.
- TOP2 to TOP10
- TOP15
- TOP20
Hi, in rankings management, we have added the TOP X finishes available for your dynamic rankings.
- TOP2 to TOP10
- TOP15
- TOP20
- Wed Feb 18, 2015 7:42 pm
- Forum: Help and support!
- Topic: Control virtual players
- Replies: 2
- Views: 7607
Re: Control virtual players
V3 b14.00 implemented today adresses your 2 points - Public link to league/season stats now available (You will see it in the default 'Manage Leagues' page in the footer, available to cut and paste :) ) - You can now edit more information of your virtual players. Let us know if you have questions.
- Wed Feb 18, 2015 7:39 pm
- Forum: Help and support!
- Topic: secondary ranking
- Replies: 4
- Views: 12221
Re: secondary ranking
V3 b14.00 implemented today adresses this point We have added Season Groupings, these can be managed here: - Manage Leagues - Select Ligue - Select Season (or create new) - 'Grouping' Tab - Add or edit your groupings. Groupings can be pretty much anything depending on your league format (ie: divisi...