StatsGenie's HSOP

Hi AJ, There is no way to reactivate an event once it has been cancelled. You need to create a new invite. The settings you wish to watch out for are: In "General Informations" tab Minimum / Maximum players Minimum regular players In "Event automations" tab All automatic status c...

Yes, we will implement the auto-rate players on tournament import as well.

In the meantime, players will have to be rated manually if you import a tournament

Normally, the number of tournaments should have no impact.

After verification, it seems the "Auto-Rate" for player skills is only ran on manual insertion of tournaments.

Hi Phelms, For the Player vs Player, victories = Win or Tie of a categorie listed above VS the other player selected (Green bar or 0 on both sides) If you wish to remove unused categories, you need to use the filter icon under the VS sign in the header. For the player rankings, The "Skills"...

This issue has been fixed in new release deployed on 2019-02-20 (v3.10.2103)

There is no way to remove a player completely other than marking them inactive. This is because players having played in tournaments of a league should not be deleted. If your player has had no activity, and you absolutely wish to have him removed, send an email tu support using the Contact Us link ...

Hi Tim, Here is how you delete manually entered finances: - Click on Manage Leagues Tab - Select League / Season you wish to edit in top left "Manage Leagues" menu - Click on "Finances Management" - You should have a green pen or Red X in the last 2 columns of the finances grid f...

Hi Tim,

there seems to be a problem in the link format generated. I will contact you in private to get more information about your league and fix this for you.

Hi Tim! If you already have all your player information in TD, the easiest way would be to create a "Dummy" tournament including all players and importing the tournament to StatsGenie. When imorting In StatsGenie your "Dummy" Tournament (Under: Manage Leagues => Select League and...

Hi,

we have added this item to our backlog, although with low priority for the moment, it is not planned in a near future

Have a nice day!

Hi CruiseLite,

there is actually no option that allows you to export player data from your administered leagues.

We might add this feature if there is demand for it, but for the moment, this is not in our backlog.

Just out of curiosity, in what scenario would you need such an option?

Fix has been deployed in StatsGenie v3.08.1506 deployed today.

Let us know if you still have problems.

We have reproduced the error and pinpointed the problem. We are in discussion with Corey of The Tournament Director to apply a fix as soon as possible. We will let you know when the fix is available. In the meantime, as a workaround, you could use the "Export to XML" in TD and "Import...

Hi CruiseLite,

There is no setting to set your local time zone as the system will store date/times in UTC with offset and display them back with your PC's local timezone settings.

I will contact you privately to get more information and investigate this further.

Thanks

Fixed and deployed in 2018-04-24 - v3.08.09

Problem was created because of multiple non integer levels at the end of the tournament. File import has been fixed to account for this situation.

Let us know if you need more help