Search found 203 matches

by StatsGenie
Thu Jan 28, 2021 10:09 am
Forum: Help and support!
Topic: Player Bios
Replies: 4
Views: 17858

Re: Player Bios

Hi,

at the moment, aside from the player image that is reflected on different stats pages, the other information is private or available for league admins only.
by StatsGenie
Fri Dec 11, 2020 10:24 am
Forum: Help and support!
Topic: Importing Tournaments from Poker Mavens
Replies: 4
Views: 16524

Re: Importing Tournaments from Poker Mavens

Hi, StatsGenie v3.15.12.5073 implemented just now offers a new "Poker Mavens - Light" auto-importation. You can find this new feature under - Manage Leagues main tab - Import New tournament in left Menu options (you have to have a League AND Season selected for the option to be available) ...
by StatsGenie
Wed Nov 25, 2020 2:05 pm
Forum: Help and support!
Topic: Scoring explanation and editing of player skills
Replies: 12
Views: 35067

Re: Scoring explanation and editing of player skills

Hi, This rating feature is mostly unused. It was first implemented to be able to rank players so that public events could be "organized" with certain criteria, public events have not been used at all... And rating players, aside from the annoying emails, have not lifted very much either. S...
by StatsGenie
Mon Nov 16, 2020 10:39 am
Forum: Help and support!
Topic: Importing Tournaments from Poker Mavens
Replies: 4
Views: 16524

Re: Importing Tournaments from Poker Mavens

There are a couple of scenarios that could be explored. #1 - StatsGenie offers WebServices for other products to connect and interact with the website, mostly for connecting to a league/season and importing tournaments automatically into StatsGenie. This would be the preferred approach, as it would ...
by StatsGenie
Sat Nov 07, 2020 3:34 pm
Forum: Help and support!
Topic: Show top 8 tournaments in a season
Replies: 13
Views: 32073

Re: Show top 8 tournaments in a season

Create your new seasons and send an email to supportSGv3@statsgenie.com listing the tournaments you wish to transfer to what season and we will gladly help you!
by StatsGenie
Fri Oct 16, 2020 4:16 pm
Forum: Help and support!
Topic: Show top 8 tournaments in a season
Replies: 13
Views: 32073

Re: Show top 8 tournaments in a season

Hi, your 2 tournaments have been migrated to the new season. Please note that if you had any of the following data for your tournaments, they are still on old season, as only the tournament itselft has been migrated to the new season (Most likely, this is not an issue): - Awards - Emails - Finances ...
by StatsGenie
Wed Oct 14, 2020 4:36 pm
Forum: Help and support!
Topic: Show top 8 tournaments in a season
Replies: 13
Views: 32073

Re: Show top 8 tournaments in a season

If you wish to create a new season, we can transfer your tournaments to the new season if this makes it easier for you.

Let us know
by StatsGenie
Tue Oct 13, 2020 9:51 pm
Forum: Help and support!
Topic: Show top 8 tournaments in a season
Replies: 13
Views: 32073

Re: Show top 8 tournaments in a season

Hi, how do you distinguish "Main Events" from your regular tournaments?? Are they in a different grouping, season or league? If your main events are under a "2020 - Main Event" season, and you set that season to TOP 6 tournaments, the system will only count best 6 tournaments for...
by StatsGenie
Tue Jul 14, 2020 8:38 am
Forum: Help and support!
Topic: Season Two
Replies: 2
Views: 14175

Re: Season Two

Hi, The IsActive flag is mainly for filtering purposes, inactive leagues/seasons will no longer show up in administration drop down lists. Some features are only available to active leagues/seasons (ie: tournament import...) All stats/tournaments remain available and visible to your members. You can...
by StatsGenie
Thu Jul 09, 2020 2:39 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: Biggest issue activating account
Replies: 6
Views: 20641

Re: Biggest issue activating account

User has been activated, let us know if you need more help.

We will check if making the links "clickable" more than once makes sense :)
by StatsGenie
Thu Jul 09, 2020 2:10 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: Biggest issue activating account
Replies: 6
Views: 20641

Re: Biggest issue activating account

The activation links are good for 1 click only, this is why you are getting this error.

Customer Service is SupportSGv3@StatsGenie.com. Send us user information and we will gladly help!
by StatsGenie
Thu Jul 09, 2020 1:45 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: Biggest issue activating account
Replies: 6
Views: 20641

Re: Biggest issue activating account

Thanks for pointing this out.

Field restrictions are different for virtual VS activated accounts. We will evaluate what can be done to simplify this process.
by StatsGenie
Fri Jul 03, 2020 8:57 am
Forum: Help and support!
Topic: Show top 8 tournaments in a season
Replies: 13
Views: 32073

Re: Show top 8 tournaments in a season

Hi, You can achieve this by setting the 'Top X Tournament' value to 8. - Manage Leaguse Tab - Select league and/or season - Click on pen to edit league (if you are using league parameters for all seasons) or to edit season - Select "Default Settings tab" - enter 8 in "Top X tournament...
by StatsGenie
Fri Jun 19, 2020 1:37 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: Custom Image on Presentation Page
Replies: 4
Views: 17772

Re: Custom Image on Presentation Page

Hi, while evaluating the request, we found another workaround that would be simpler: - This is on PC platform, but the same process should work on Mac if you are using a MAC - Open your image in MS Paint (Or your default image editor) - Use the select tool to select parts of the image (or CTRL-A to ...
by StatsGenie
Thu Jun 18, 2020 11:45 am
Forum: Help and support!
Topic: Invitation Link to Tournament
Replies: 2
Views: 14483

Re: Invitation Link to Tournament

There is no way to do this at the moment, as the links are custom built with auto-login for every specific player. you could send a generic email to all players using the direct access link created for your league: - navigate to Manage Leagues - Below the presentation page, you have a "Direct l...