Search found 203 matches

by StatsGenie
Mon Nov 24, 2014 8:57 pm
Forum: Help and support!
Topic: Two questions about Rankings
Replies: 3
Views: 7176

Re: Two questions about Rankings

Hi, glad to hear you like the new version! 1. To exclude players, you need to set this at the league or season level (Default Settings) by doing the following: - Click on the "Manage Leagues" tab - Select League or season and click on the pen to edit settings - Click on "Default Setti...
by StatsGenie
Wed Nov 19, 2014 5:13 pm
Forum: Help and support!
Topic: negative entries in "paid"-field?
Replies: 2
Views: 6535

Re: negative entries in "paid"-field?

This has been fixed in beta 13.9 just released.

Let us know if you need more help.
by StatsGenie
Mon Nov 17, 2014 11:02 am
Forum: Help and support!
Topic: V2 Import did not complete
Replies: 9
Views: 13920

Re: V2 Import did not complete

Hi,

we corrected the timeout issue, you should now be able to import your league without errors.

Let us know if you need more help.
by StatsGenie
Sun Nov 16, 2014 5:26 pm
Forum: Help and support!
Topic: V2 Import did not complete
Replies: 9
Views: 13920

Re: V2 Import did not complete

Thanks,

I did some testing with another huge league and I am having the exact same problem, seems the page times out before the league is done importing.

I will let you know what I find out.
by StatsGenie
Sat Nov 15, 2014 11:05 am
Forum: Help and support!
Topic: negative entries in "paid"-field?
Replies: 2
Views: 6535

Re: negative entries in "paid"-field?

This should be modified for next release on 2014-11-19.
by StatsGenie
Wed Nov 12, 2014 9:37 pm
Forum: Help and support!
Topic: V2 Import did not complete
Replies: 9
Views: 13920

Re: V2 Import did not complete

Hi, The import process starts by removing all leagues and seasons that are already imported from v2 for your current import. So if you have no new interactions in your imported league on v3, there should be no impact if you wish to try the import again (It will delete what was already imported and t...
by StatsGenie
Wed Nov 12, 2014 10:05 am
Forum: Help and support!
Topic: Finances
Replies: 8
Views: 11795

Re: Finances

Your finances are now visible under the "All Seasons" node of your league.

When we implement beta 13.8 the check box will be functional and give you a "cleaner" view :)

Have a nice day
by StatsGenie
Wed Nov 12, 2014 9:22 am
Forum: Help and support!
Topic: Finances
Replies: 8
Views: 11795

Re: Finances

Hi,

we checked your league, in your case, the finances are still in the database, just not showing under your league finances.

This has been added to our bug log and will be addressed shortly.
by StatsGenie
Wed Nov 12, 2014 9:00 am
Forum: Help and support!
Topic: Finances
Replies: 8
Views: 11795

Re: Finances

Hi, for the "View StasGenie tournaments" this is a known and corrected bug, will be implemented this afternoon with v13.8. As for your v2 financials, they should have imported correctly. We did have an issue before 13.7 that could cause in certain circumstances the finances to be deleted (...
by StatsGenie
Mon Nov 10, 2014 11:10 am
Forum: Help and support!
Topic: Default Sysytem Ranking
Replies: 11
Views: 19161

Re: Default Sysytem Ranking

Buy-in amount has been remapped correctly and now shows correct values.

Have a good day.
by StatsGenie
Fri Nov 07, 2014 5:06 pm
Forum: Help and support!
Topic: Default Sysytem Ranking
Replies: 11
Views: 19161

Re: Default Sysytem Ranking

Hi, thanks for the info, for the Buy-in amount = 0 this is a known bug and will be fixed with release 13.8 that should be release next wednesday. We will keep you posted. As for your columns, they are still there (And fully customizable via the rankings management option under manage leagues). You m...
by StatsGenie
Fri Oct 31, 2014 11:38 pm
Forum: Help and support!
Topic: Can't Import from V2
Replies: 3
Views: 8941

Re: Can't Import from V2

After testing, we were unable to reproduce the improt problem. Your league has been imported successfully Seems the "Default System Rankings" were empty, we had to create a new ranking and set it as default to enable your ranking pages. - Manage Leagues - Select the '+' next to "Ranki...
by StatsGenie
Fri Oct 31, 2014 11:00 pm
Forum: Help and support!
Topic: Can't Import from V2
Replies: 3
Views: 8941

Re: Can't Import from V2

Hi I can see you have some seasons dans data imported, did you manage to make it work, can I test the import process with you league?
by StatsGenie
Thu Oct 30, 2014 9:37 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: StatsGenie v3 revamp - Latest news....
Replies: 9
Views: 49862

Re: StatsGenie v3 revamp - Latest news....

StatsGenie v3 Beta released today. you can access the new version at the following link: http://hsopV3.statsgenie.com you can import your v2 leagues and seasons using the "Import data from StatsGenie v2" option under the "My Account" tab. StatsGenie v3, will persist DATA over the...
by StatsGenie
Mon Sep 22, 2014 10:54 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: StatsGenie v3 revamp - Latest news....
Replies: 9
Views: 49862

Re: StatsGenie v3 revamp - Latest news....

Since last update (2014-08-26) We are currently polishing out last little functions for a SGv3 Beta release very soon. We are experiencing some delays with our new datacenter configuration, Beta release should be early to mid October. Sorry for the additional delays, we can't wait to finally release...