Search found 203 matches

by StatsGenie
Fri Dec 19, 2014 7:31 pm
Forum: Help and support!
Topic: User Management
Replies: 1
Views: 5307

Re: User Management

High, Normally you can choose to merge a "Virtual" player into any given player using the following procedure: - Click on "Manage Leagues" Tab - Select League and optionally season to manage - Click on "Players Management by League & Season" and click on desired pla...
by StatsGenie
Mon Dec 15, 2014 1:03 pm
Forum: Help and support!
Topic: Hiding Finances and Previous Years
Replies: 1
Views: 5095

Re: Hiding Finances and Previous Years

Hi, 1. Is there a way to hide the financial data for the members of my League?... We will add security for the "LEAGUE" finances. Admins will be able to set if league finances are visible to league members, admins only, or not used. This will not affect player's finances that show tourname...
by StatsGenie
Sat Dec 13, 2014 10:16 am
Forum: Help and support!
Topic: percentage to be ranked doesnt work?
Replies: 8
Views: 12803

Re: percentage to be ranked doesnt work?

No, it should be updated as soon as you save your settings. :?

It looks like no % to be ranked is applied on all your rankings, as you have all the players listed in your rankings for your 2 seasons.

We will get back to you shortly with a fix.


Sorry for the inconvenience
by StatsGenie
Sat Dec 13, 2014 10:05 am
Forum: Help and support!
Topic: league/season import problem v 2 --> v3
Replies: 3
Views: 7746

Re: league/season import problem v 2 --> v3

Send us exactly the import format you wish specifying wich season or league should go in wich season in v3. (SupportSGv3@statsgenie.com)

We will script it for you, and check out if we could improve our import functionnality.

Thanks
by StatsGenie
Thu Dec 11, 2014 11:10 pm
Forum: Help and support!
Topic: percentage to be ranked doesnt work?
Replies: 8
Views: 12803

Re: percentage to be ranked doesnt work?

You should now be able to save your season and test the % to be ranked at "Season Level".

Let us know if you need more help
by StatsGenie
Wed Dec 10, 2014 3:23 pm
Forum: Help and support!
Topic: percentage to be ranked doesnt work?
Replies: 8
Views: 12803

Re: percentage to be ranked doesnt work?

:shock:

You are absolutely right! This was already tagged and solved and will be deployed in Beta 13.12 that should be released this afternoon or tomorrow morning.


we had to remove the condition (If country = 'GERMANY' then "DON'T WORK") to make it work again! LOL :wink:
by StatsGenie
Tue Dec 09, 2014 5:40 pm
Forum: Help and support!
Topic: percentage to be ranked doesnt work?
Replies: 8
Views: 12803

Re: percentage to be ranked doesnt work?

Hi Phil, I Noticed you set your percentage to be ranked at league level to 0% but your seasons are not set to use league parameters and are set at 36%. So your change should have no effect on current seasons. If you create a new season, the default values will default to league values. You will need...
by StatsGenie
Sat Nov 29, 2014 9:39 am
Forum: FAQ
Topic: Trophies Managment
Replies: 0
Views: 72510

Trophies Managment

You can award trophies to players who are members of your leagues/seasons. To do so: - Login to your account - Click on the "Manage Leagues" tab - Select the desired League/Season from the left menu (Selecting a season is mandatory for the menu to be available) - Click on the "Award T...
by StatsGenie
Sat Nov 29, 2014 8:45 am
Forum: Help and support!
Topic: Bug in awardspage
Replies: 1
Views: 5475

Re: Bug in awardspage

This was already raised and has been corrected, it will be in the Beta 13.11 version that will be released on 2014/12/03

Thank you
by StatsGenie
Sat Nov 29, 2014 8:44 am
Forum: Comments / Suggestions for StatsGenie v3
Topic: Global Trophies over seasons
Replies: 2
Views: 24019

Re: Global Trophies over seasons

Hi, this is already the case. You need to select "All Seasons" in the Manage Leagues Season drop down. With the "All Seasons" selected, you can then add trophies and they will be made available for all seasons. If you select a specific season in the "Season" dropown, th...
by StatsGenie
Wed Nov 26, 2014 11:17 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: Custom email or translate opt
Replies: 3
Views: 27520

Re: Custom email or translate opt

That would be great! If you wish to check out how it works, we use the ResX Resource Manager, you can download the standalone version here: https://resxresourcemanager.codeplex.com/releases/view/138361 (ClickOnce Installer) We will send you further instructions to your private email. No worries if y...
by StatsGenie
Wed Nov 26, 2014 8:48 am
Forum: Help and support!
Topic: Importing rebuy tournament from TD
Replies: 4
Views: 9427

Re: Importing rebuy tournament from TD

If it was working in v2, I would guess it is a StatsGenie issue.

Please send us an example of TD tournament file with expected results at SupportSGV3@statsgenie.com and we will check it out.

Please add " [#DSI-06276] " (Without quotes) in the subject of your email.

Thanks
by StatsGenie
Wed Nov 26, 2014 8:44 am
Forum: Comments / Suggestions for StatsGenie v3
Topic: Custom email or translate opt
Replies: 3
Views: 27520

Re: Custom email or translate opt

Custom emails is already on our todo list (Since v2 :? ) This should come out with v3 full release sometime in 2015

What is your primary language? We could translate the whole site in your language if you are interested we could send you our resource files for translation :)
by StatsGenie
Tue Nov 25, 2014 7:55 pm
Forum: Help and support!
Topic: url to public league/season
Replies: 2
Views: 7765

Re: url to public league/season

You do remember correctly!

And yes you will be able to access public leagues with a url. This feature has been "temporarily" lost in v3 :shock:

Let me get back to you on this one, we will try to fix this rapidly.
by StatsGenie
Tue Nov 25, 2014 3:16 pm
Forum: Help and support!
Topic: Two questions about Rankings
Replies: 3
Views: 7234

Re: Two questions about Rankings

Hi, players playing in multiple leagues have this option by using filters (ie: My Leagues or custom filters to select only specific leagues). If a player has a filter of 3 leagues and each league has specific conditions to be ranked (% to be ranked, top x tournaments) the check is made for every lea...