Search found 50 matches

by Supersonics
Mon Nov 06, 2023 7:00 pm
Forum: Help and support!
Topic: Player Activation
Replies: 2
Views: 40273

Re: Player Activation

Great to hear Martin, thank you so much!
We recently hit 1,700 tournaments uploaded to StatsGenie last month. I can't stress enough how much we all love StatsGenie, thank you thank you!
-Supersonics
by Supersonics
Mon Sep 25, 2023 3:56 pm
Forum: Help and support!
Topic: Player Activation
Replies: 2
Views: 40273

Player Activation

I setup a StatsGenie account for a new player in my league, then sent the virtual player info out so they would receive the Activation Link from StatsGenie. But when they clicked on that link, it just sent them to the Home Page of StatsGenie. They then tried to register, and StatsGenie found the vir...
by Supersonics
Sat Mar 18, 2023 2:37 pm
Forum: Help and support!
Topic: Please Help
Replies: 2
Views: 15391

Re: Please Help

Thank you SO MUCH!
Supersonics
by Supersonics
Mon Mar 13, 2023 1:22 pm
Forum: Help and support!
Topic: Editing an event shifts start/end times forwards by 4 hours
Replies: 6
Views: 19133

Re: Editing an event shifts start/end times forwards by 4 hours

Just taking a stab in the dark on this one... but under your Manage Leagues tab, is the Country & State/Province set correctly to your region? How about your address on the My Account tab, does that match your league location? I have no idea if StatsGenie uses that info for time zone setup, but ...
by Supersonics
Sat Feb 25, 2023 12:00 pm
Forum: Help and support!
Topic: Please Help
Replies: 2
Views: 15391

Please Help

I created a new season, and the awards are not saving. There was a glitch a few months ago with awards not loading, which was fixed. However, for whatever reason, after creating this new season, it seems the glitch resurfaced. Please help as I really enjoy this feature and I have several trophies bu...
by Supersonics
Tue Feb 21, 2023 5:59 pm
Forum: Help and support!
Topic: Award Graphics Not Loading
Replies: 5
Views: 21462

Re: Award Graphics Not Loading

Please look into this and help, thanks :)
by Supersonics
Tue Feb 14, 2023 7:18 pm
Forum: Help and support!
Topic: Award Graphics Not Loading
Replies: 5
Views: 21462

Re: Award Graphics Not Loading

It looks like this issue popped up again. I created a new season for my league, and I'm trying to create some trophies, but the images are not saving.
Thanks, Supersonics
by Supersonics
Wed Dec 28, 2022 3:24 pm
Forum: Help and support!
Topic: Award Graphics Not Loading
Replies: 5
Views: 21462

Re: Award Graphics Not Loading

My awards are back, THANK YOU!!!
by Supersonics
Fri Dec 23, 2022 2:58 pm
Forum: Help and support!
Topic: Award Graphics Not Loading
Replies: 5
Views: 21462

Award Graphics Not Loading

All of the graphics for my awards are not loading. I have created hundreds of awards, and they have been an amazing feature, but just the other day I went to Award a Trophy to someone, and I noticed all of my awards are gone. League: Seattle Invitational Hopefully you can fix this as I love this fea...
by Supersonics
Mon Feb 15, 2021 11:13 pm
Forum: Help and support!
Topic: Column Sorting Not Working
Replies: 2
Views: 14614

Re: Column Sorting Not Working

Thanks Martin! I will test out the sorting per your instructions and get the word out.
Much appreciated!
Supersonics
by Supersonics
Mon Feb 15, 2021 11:09 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: Allow People to Upload Photos to League Messageboards
Replies: 2
Views: 33067

Re: Allow People to Upload Photos to League Messageboards

Here is an example, but I totally understand if you're worried about server space and/or elicit images. (Oops, the image I tried to upload wouldn't upload correctly) Oh well, I guess I could upload the photos to the tournament the hand happened in and refer to it in the message board. I'm just tryin...
by Supersonics
Mon Feb 15, 2021 6:47 pm
Forum: Comments / Suggestions for StatsGenie v3
Topic: Allow People to Upload Photos to League Messageboards
Replies: 2
Views: 33067

Allow People to Upload Photos to League Messageboards

I really wish the message board in our League would allow us to upload photos. We use a software now that shows the details of a hand, and it would be really neat to be able to post a screenshot on the message board and talk about the hand. I frequently take screenshots of our tournaments too, and I...
by Supersonics
Mon Feb 15, 2021 6:43 pm
Forum: Help and support!
Topic: Column Sorting Not Working
Replies: 2
Views: 14614

Column Sorting Not Working

I'm passing this on from someone in my league: "It seems like the sorting on the columns doesn't actually work. Example, if you want to sort by net gain - it seems like the button you are clicking is doing something, but at least in Chrome, it doesn't actually re-sort the column." I agree ...
by Supersonics
Fri Jan 29, 2021 7:14 pm
Forum: Help and support!
Topic: Player Bios
Replies: 4
Views: 17517

Re: Player Bios

Thanks :)
by Supersonics
Fri Jan 29, 2021 3:12 am
Forum: Help and support!
Topic: Player Bios
Replies: 4
Views: 17517

Re: Player Bios

Okay thanks, I found a work-around where I now just add a Bio into an Award.
Cheers,
Supersonics