Search found 3 matches

by DBeauchemin
Tue May 19, 2015 9:02 am
Forum: Help and support!
Topic: Changing e-mail adress
Replies: 3
Views: 22834

Re: Changing e-mail adress

Hi Carsten5, You can not change the email address of a non-virtual player. In this case, the player will need to be log and edit the email address itself (If he remembers his UserId / Password). Otherwise, send us is old and new email address to SupportSGv3@statsgenie.com and we will change it for y...
by DBeauchemin
Mon Mar 02, 2015 9:28 am
Forum: Help and support!
Topic: Getting kicked out each time I start the Invitation Process
Replies: 7
Views: 12260

Re: Getting kicked out each time I start the Invitation Proc

We remove the answering date and time for "Pondus7". :wink:
by DBeauchemin
Wed Feb 25, 2015 4:21 pm
Forum: Help and support!
Topic: Getting kicked out each time I start the Invitation Process
Replies: 7
Views: 12260

Re: Getting kicked out each time I start the Invitation Proc

Hi, According to us, the problem is that some players have answered "Declined" and you have subsequently changed their status manually. Is this the case? We will continue testing and fix that. We have changed the status of players being "Accepted (Queued)" to "Accepted (rese...