Search found 14 matches

by theledge
Tue Jan 23, 2024 11:21 am
Forum: Help and support!
Topic: Players not recieving emails
Replies: 5
Views: 22424

Re: Players not recieving emails

Thank you for the explanation. I will look for your private response. And FYI, as someone who has used your website since 2007, I would not be opposed to paying a fee for the services. Your site is by far the best out there and I appreciate all who help make this site possible.
by theledge
Sun Jan 14, 2024 4:32 pm
Forum: Help and support!
Topic: Players not recieving emails
Replies: 5
Views: 22424

Re: Players not recieving emails

Have you tried contacting me yet? I have heard that statsgenie is no longer supporting email/invitations. This is one of the most used feature of this website and why I chose it over 16 years ago. Any advice on how to move forward would be appreciated.
by theledge
Fri Nov 03, 2023 9:36 am
Forum: Help and support!
Topic: Players not recieving emails
Replies: 5
Views: 22424

Players not recieving emails

I have two players who are not receiving emails when in the past it has worked fine for them. What is my next step? My league name is Busted Nuts Poker League. Thank you.
by theledge
Sat Mar 05, 2022 10:18 pm
Forum: Help and support!
Topic: Changing e-mail adress
Replies: 3
Views: 35829

Re: Changing e-mail adress

I am having this issue as well and I actually had the guy log in to update his email. It still shows his old email in the main email field. I can see his new email in the new email and confirm email fields but it doesn't update. I don't understand, as league Administrator, I should be able to edit t...
by theledge
Sat Feb 20, 2016 2:00 pm
Forum: Help and support!
Topic: iPad problems and invitation changes
Replies: 3
Views: 11878

Re: iPad problems and invitation changes

I have an iPad Air with the current iOS update (9.2.1) using Safari. I also tried on my iPhone 6S using Safari and have the same issue. When i go to the login page and tap on the box to enter my info, it does not allow my keyboard to pop up so I can enter my info.
by theledge
Sun Feb 14, 2016 11:08 am
Forum: Help and support!
Topic: iPad problems and invitation changes
Replies: 3
Views: 11878

iPad problems and invitation changes

Hey guys, couple questions here. I'm having a hard time using my iPad on your site. When I tap the box to enter my name and password it won't do anything.

Also, how come when people select Accept or Decline on their inviations they can't change their selection?
by theledge
Tue Feb 10, 2015 9:16 pm
Forum: Help and support!
Topic: Players cant see results of tournaments
Replies: 10
Views: 22984

Re: Players cant see results of tournaments

I am having the same problem in my league.

Busted Nuts Poker League
by theledge
Sun Jan 11, 2015 8:53 pm
Forum: Help and support!
Topic: Finances
Replies: 8
Views: 16111

Re: Finances

Looks good guys! Thanks so much.
by theledge
Sun Jan 04, 2015 11:45 pm
Forum: Help and support!
Topic: Finances
Replies: 8
Views: 16111

Re: Finances

My finances that were under All Seasons are now gone again. All that shows up are tournament buy-ins and payouts. Any idea what might have happened?
by theledge
Thu Nov 13, 2014 11:13 pm
Forum: Help and support!
Topic: Default Sysytem Ranking
Replies: 11
Views: 25811

Re: Default Sysytem Ranking

Thank you so much, and I'm very sorry for the mistake about Doug. I'm usually very careful when entering stats.
by theledge
Wed Nov 12, 2014 12:34 am
Forum: Help and support!
Topic: Finances
Replies: 8
Views: 16111

Finances

Me again! :) Under Finances I am seeing every person's buy-in to tournaments and every payout and the check box for "View StasGenie tournaments" is NOT checked. Before in Ver 2, it just showed the financial stuff that I manually entered. I had entered our financial data up to this point us...
by theledge
Wed Nov 12, 2014 12:17 am
Forum: Help and support!
Topic: Default Sysytem Ranking
Replies: 11
Views: 25811

Re: Default Sysytem Ranking

I was scrolling over, but it would only show up to 2nd place finishes. I was aware of making it customizable and thought I'd try it and instead of creating a new one it edited the Default Systems and now I'm back to my original problem where it isn't showing my most recent tournaments. Also, the pla...
by theledge
Fri Nov 07, 2014 1:53 pm
Forum: Help and support!
Topic: Default Sysytem Ranking
Replies: 11
Views: 25811

Re: Default Sysytem Ranking

Thanks! You guys do a great job, much appreciated. I did notice now on the same Default System Rankings that the total buy-in amount just shows zeros for everyone but our net gains are correct. Also, in Version 2, it showed how many 1st, 2nd, and 3rd place finishes you have. Now it just shows 1st an...
by theledge
Sun Nov 02, 2014 9:45 pm
Forum: Help and support!
Topic: Default Sysytem Ranking
Replies: 11
Views: 25811

Default Sysytem Ranking

I noticed that the stats under Default System Rankings is missing my latest tournament stats but when I view the stats under the ranking system that I created, it shows them all. My league name is "Busted Nuts Poker Leauge"

Thanks!