Search found 33 matches

by CruiseLite
Wed Jan 16, 2019 3:21 pm
Forum: Help and support!
Topic: Mass export of player emails
Replies: 3
Views: 12118

Re: Mass export of player emails

Hi Martin, Sorry for the delay in responding and thanks for the information. In regards to your query, I was looking for a way to easily update a spreadsheet I maintain for my leagues and an email export would have been a time-saver. I've since gotten what I needed but would still be interested in a...
by CruiseLite
Tue Dec 11, 2018 2:33 pm
Forum: Help and support!
Topic: Mass export of player emails
Replies: 3
Views: 12118

Mass export of player emails

Is there a way for me, as administrator, to export a player listing and associated email address?
I've searched the forums and have only found threads associated with v2. I cannot find any way to do so in v3.

Thanks!
Cruiselite
by CruiseLite
Sun Oct 14, 2018 1:38 pm
Forum: Help and support!
Topic: Import of TD tournaments have 1 hr timestamp difference
Replies: 3
Views: 12104

Import of TD tournaments have 1 hr timestamp difference

I am seeing a timestamp difference of 1 hr for my imported Tournament Director tournaments and cannot see where I might configure a timezone offset in SG. I have searched the forums but could only find a reference to changing the forum settings and that is all correct for me. Please instruct me on h...
by CruiseLite
Mon Dec 12, 2016 2:18 pm
Forum: Help and support!
Topic: Event Automations not working?
Replies: 5
Views: 32665

Re: Event Automations not working?

Oops! Just posted to another thread but I am not currently experiencing the timeout issue so the update to v3.07 has probably fixed it as I've not seen the issue for a couple of months.

Thanks!
by CruiseLite
Mon Dec 12, 2016 2:14 pm
Forum: Help and support!
Topic: Removing an event
Replies: 7
Views: 32544

Re: Removing an event

Hi folks! Sorry for the long delay in answering. The quick answer is "No, I'm not experiencing the timing issue". :) I've not made any changes but at some point in the last few months it seemed to start working as expected. 2016 season is over but I'll be sure to monitor in 2017 for any is...
by CruiseLite
Sun Jul 24, 2016 11:54 am
Forum: Help and support!
Topic: Event Automations not working?
Replies: 5
Views: 32665

Re: Event Automations not working?

Hi folks! No worries! I understand how "stuff" get in the way sometimes... :) My league name is "KC MD - Regular Play" and you could look at the current 2016-Q3 season to investigate. The issue has happened with most all the events with the exception of the most recent one as it ...
by CruiseLite
Mon Jun 06, 2016 10:01 am
Forum: Help and support!
Topic: Event Automations not working?
Replies: 5
Views: 32665

Re: Event Automations not working?

Any update on this?

Thanks!
by CruiseLite
Mon May 23, 2016 7:44 am
Forum: Help and support!
Topic: Event Automations not working?
Replies: 5
Views: 32665

Event Automations not working?

I had originally posted a reply to an existing topic but had not seen a response so I created this new topic. My intent is not to cross-post but didn't think you saw the reply as that topic is about 1 year old. I apologize if this is not correct protocol. Regarding the Event Automations, the Automat...
by CruiseLite
Sat May 21, 2016 8:58 am
Forum: Help and support!
Topic: Removing an event
Replies: 7
Views: 32544

Re: Removing an event

Regarding the Event Automations in your screen shot, the Automatic status change does not seem to work correctly for me. In order to give players ample notice when we do not have enough players for an event I have the status change times set to 8 (or more) hours before event start time. This does no...
by CruiseLite
Tue Feb 09, 2016 11:11 am
Forum: Help and support!
Topic: Unable to send invitations for new event
Replies: 4
Views: 13768

Re: Unable to send invitations for new event

I had not seen your reply but just logged on and tried to send invites again and it worked. I then came to the forum and saw it was fixed last night.

Thanks folks!
by CruiseLite
Mon Feb 08, 2016 2:42 pm
Forum: Help and support!
Topic: Unable to send invitations for new event
Replies: 4
Views: 13768

Re: Unable to send invitations for new event

Thanks! Looking forward to a resolution. My players get nasty when they don't get their invites.... :)
by CruiseLite
Mon Feb 08, 2016 11:26 am
Forum: Help and support!
Topic: Unable to send invitations for new event
Replies: 4
Views: 13768

Unable to send invitations for new event

Hi Folks! Is something going on with the system recently? I successfully uploaded our Saturday tournaments and created a new event for the next tournament date but when I add players and try to send the invitations the screen just goes blank and never completes the process. I've tried this on 2 diff...
by CruiseLite
Sun Aug 09, 2015 1:16 pm
Forum: Help and support!
Topic: Unable to merge or edit some players
Replies: 7
Views: 23906

Re: Unable to merge or edit some players

I'm having problems with being able to update a user's info even though he has checked the checkbox named "Administrator's can access and modify my profile" There are other players as well but we can concentrate on this player for now. I need to be able to change a user's email address and...
by CruiseLite
Mon Jun 08, 2015 8:56 am
Forum: Help and support!
Topic: Did finances change?
Replies: 8
Views: 20681

Re: Did finances change?

Thanks for the information. I think I am good with the existing bindings but look forward to the custom filters in the future.
by CruiseLite
Sat May 30, 2015 12:44 pm
Forum: Help and support!
Topic: Did finances change?
Replies: 8
Views: 20681

Re: Did finances change?

One more question - Is there a way to set the filter so that All is not selected by default and just the field(s) I desire are used?